Privacy policy

1. Data controller

The controller of personal data is Fitness Academy Tour, a Belgian travel agency operating under Belgian travel licence A6072.

2. Data collected

We collect the following personal data through our contact form:

• First and last name
• Email address
• Phone number (optional)

3. Purpose of processing

Your data is collected and processed for the sole purpose of responding to your requests for information about our padel trips and sending you the information requested. Your data will not be used for any unsolicited commercial purpose.

4. Legal basis

The processing of your data is based on your explicit consent, given via the checkbox on the contact form (Article 6(1)(a) of the GDPR).

5. Retention period

Your personal data is kept for a maximum of 24 months from your last interaction with our services, or until you withdraw your consent.

6. Data sharing

Your personal data is not sold, exchanged or rented to third parties. It may be shared only with our technical service providers strictly for the purpose of managing our services.

7. Cookies and tracking technologies

Our site uses Google Tag Manager (GTM) to measure audience and visitor behaviour. GTM may activate third-party analytics cookies set by Google.

These cookies are only placed with your explicit consent, given via the cookie banner shown on your first visit to the site.

You can withdraw or change your consent at any time by deleting cookies from your browser or via your browser's privacy settings. Without consent, no analytics cookie is placed.

8. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw your consent at any time

9. Security

We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, alteration, disclosure or destruction.

10. Contact

To exercise your rights or for any question relating to the protection of your personal data, you can contact us via our contact page.

11. Supervisory authority

If you consider that the processing of your personal data breaches the GDPR, you have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).